Terms & Conditions

 
Payment

All items must be paid for in full when placing an order. Payment may be made using standard PayPal or credit/debit cards via PayPal or in cash upon pick up. You don’t need to have a PayPal account to pay this way.

Shipping

Shipping by NZ Post Services in New Zealand, Australia, Pacific Islands and other countries with all items in the order going to one address. We ship to New Zealand, Australia as well as other locations including USA, Europe and Asia. Orders will normally be processed within 3 business days. If you are interested in shipping to some other location (in case that you can’t find suitable flat fee shipping option while going through check out process), please Contact Us“.

Delivery Time

Allow 5-7 business days for delivery, from date shipped to New Zealand; 6-10 business days to Australia: 8-14 business days to other countries eg. USA or European countries (this is expected delivery time based on NZ Post information). We cannot guarantee speedy delivery since transit and delivery time are totally out of our control. Shipping delays due to packages held by customs are beyond our control. The customer is responsible for any fees, taxes or customs duties charged by any country or state.

Shipping and Handling

Your “Shipping and Handling” charges includes: shipping supplies (envelopes, plastic bags, labels, ink, boxes and packing material needed to keep your items safe), actual postage.

Pre-Order

We are always adding to our inventory! You can pre-order some new items. “Pre-Order” means that the item is available to purchase but it needs to be shipped from the overseas manufacturer to New Zealand. Each item that can be pre-ordered has a Note within listing description. Please allow approx. 10 days shipping delay (in addition to normal expected shipping time above).

If you have any questions about items that we sell, please “Contact Us“, we will respond to you as soon as possible.

Thanks for shopping with us today and come back to see us soon.